Communication Basics with Children and Parents 

Effective communication is the cornerstone of successful caregiving. It involves not just  speaking, but also listening, observing, and responding appropriately to both verbal and non verbal cues. 

Key Components of Communication: 

1. Verbal communication: The words we use 
2. Non-verbal communication: Body language, facial expressions, tone of voice 3. Active listening: Fully concentrating on, understanding, and remembering what is being said 

Communicating with Children: 

1. Age-Appropriate Communication: 

 – Toddlers: Simple words, short sentences, lots of repetition 

 – Preschoolers: Concrete language, visual aids, storytelling 

 – School-age children: More complex explanations, encourage questions  – Adolescents: Respect their opinions, avoid talking down to them 

2. Active Listening with Children: 

 – Give them your full attention 

 – Show interest through your body language 

 – Reflect back what you’ve heard to ensure understanding 

 – Validate their feelings 

3. Non-Verbal Communication: 

 – Get down to their eye level when talking 

 – Use appropriate touch to convey care (respecting boundaries) 

 – Pay attention to your facial expressions and tone of voice 

4. Encouraging Open Communication: 

 – Create a safe, non-judgmental environment 

 – Ask open-ended questions 

 – Give children time to express themselves 

 – Respect their right to privacy 

5. Dealing with Difficult Topics: 

 – Be honest and direct, but age-appropriate 

 – Use simple, clear language 

 – Encourage questions and provide reassurance 

Communicating with Parents: 

1. Regular Updates: 

 – Share positive observations about their child 

 – Discuss any concerns promptly and professionally 

 – Provide daily summaries of the child’s activities, meals, etc. 

2. Active Listening with Parents: 

 – Give them your full attention, even during busy pickup/drop-off times  – Show empathy and understanding 

 – Ask clarifying questions to ensure you understand their needs and concerns 

3. Professional Communication: 

 – Use a respectful and positive tone

 – Stick to facts and observations rather than judgments 

 – Maintain confidentiality 

4. Handling Difficult Conversations: 

 – Choose an appropriate time and place 

 – Start with positive observations 

 – Be specific about your concerns 

 – Collaborate on solutions 

5. Cultural Sensitivity: 

 – Be aware of cultural differences in communication styles 

 – Ask for clarification if you’re unsure about cultural norms 

 – Respect family values and practices 

5 things to do: 

1. Practice active listening with both children and parents 
2. Use age-appropriate language and explanations 
3. Maintain open lines of communication with parents 
4. Be clear and specific in your communication 
5. Pay attention to non-verbal cues 

5 things not to do: 

1. Don’t ignore children’s attempts to communicate 
2. Avoid using complex language with young children 
3. Don’t share sensitive information about the family 
4. Avoid making assumptions without clarifying 
5. Don’t use harsh or judgmental language